How do I perform a reset of the iLO5 interface on an HP server?

Rebooting (resetting) iLO

In some cases, it might be necessary to reset iLO; for example, if iLO is not responding to the browser.

Using the Reset option does not make any configuration changes, but ends all active connections to the iLO firmware. If a firmware file upload is in progress, it is terminated. If a firmware flash is in progress, you cannot reset iLO until the process is finished.

iLO reset methods

• Click Reset on the Diagnostics page in the iLO web interface.
• Use the CLI or HPONCFG. For instructions, see the iLO scripting and CLI guide.
• Use the iLO 5 Configuration Utility.
• Use the server UID button on supported servers.
• Use the iLO RESTful API. For more information, see here.
• Use IPMI. For more information, see the iLO IPMI user guide.

If none of these methods are available or working as expected, you must power down the server and disconnect the power supplies.

Configure iLO Settings privilege

First method

Rebooting (resetting) the iLO processor with the web interfacePrerequisites

Procedure

1. Click Information in the navigation tree, and then click the Diagnostics tab.
2. Click Reset.
3. When prompted to confirm the request, click OK.

iLO resets and closes your browser connection.

Second method

Rebooting (resetting) iLO with the iLO 5 Configuration UtilityPrerequisites

Configure iLO Settings privilege

Procedure

1. Optional: If you access the server remotely, start an iLO remote console session.
2. Restart or power on the server.
3. Press F9 in the server POST screen. The UEFI System Utilities start.
4. From the System Utilities screen, click System Configuration, and then click iLO 5 Configuration Utility.
5. Select Yes in the Set to factory defaults menu. The iLO 5 Configuration Utility prompts you to confirm the request.
6. Click OK.
7. iLO resets to the factory default settings. If you are managing iLO remotely, the remote console session is automatically ended. You cannot access the iLO 5 Configuration Utility again until after the next system reboot.
8. Resume the boot process:
   1. Optional: If you are managing iLO remotely, wait for the iLO reset to finish, and then start the iLO remote console. The iLO 5 Configuration Utility screen is still open from the previous session.
   2. Press ESC until the main menu is displayed.
   3. Click Exit and resume system boot.
   4. When prompted to confirm the request, click OK to exit the screen and resume the boot process.
9. Optional: Use the default iLO account information to log in to iLO after the reset.
10. Reboot the server operating system. During the reset to the factory default settings, SMBIOS records are cleared. Memory and network information will not be displayed in the iLO web interface until the server OS reboot is complete.

ALTERNATIVELY

Performing a hardware iLO reboot with the server UID button

When you initiate a hardware iLO reboot, the server hardware initiates the iLO reboot.

Procedure

To initiate a hardware iLO reboot, press and hold the UID button for 10 seconds or longer.

The UID button/LED flashes blue 8 Hz/cycle per second to indicate that an iLO hardware reboot is in progress.